New waitlist technology notifies golfers the moment their preferred tee time opens up, helping courses maximize bookings without manual work
MONTREAL, Canada– Lightspeed Commerce Inc., the unified omnichannel platform powering ambitious retail, golf and hospitality businesses in over 100 countries, has announced On Deck, a new Lightspeed Golf capability that helps courses recapture demand when a tee time becomes available.
Through the Lightspeed Golf booking experience, golfers can set up an On Deck request for a preferred tee time or time window. When a matching opening is found due to a cancellation or rescheduling by the original booker, they receive an automated email with an opportunity to book it.
Golfers want to play at their preferred time, but when that time is already booked, they are often left checking back manually or settling for a less convenient slot. On Deck gives them an easier way to express interest in the tee times they want, while helping courses connect newly available inventory with golfers who are ready to play.
For golf courses, a filled tee time can create revenue opportunities beyond the booking itself, including cart rentals, pro shop purchases and food and beverage sales. By connecting newly available tee times with interested golfers, On Deck can help courses improve occupancy, recover revenue from cancellations and reduce the manual follow-up associated with managing demand.
On Deck works with the Lightspeed Golf booking experience and tee sheet, helping courses manage demand without adding another system or process. The capability is designed to reduce empty slots while minimizing additional work for course staff and golfers.
On Deck rolls out alongside Tee Time Reminders, which sends golfers an automated email 48 hours before a booking to confirm or edit their reservation. Lightspeed plans to continue expanding On Deck to help courses deliver better golfer experiences and capture more booking opportunities.
Customers can learn more about Lightspeed Golf or book a demo.